Dr. Cheryl M. Cordeiro - Critical discourse analysis applied to the field of international corporate management - Singapore - Sweden

PhD research and thesis

On these pages I would like to offer some insights into the method, findings and results of my PhD research which was critical discourse analysis based on a linguistic framework, applied to the field of international business management studies.

The core of all organizations are the people within them. Everything from our ability to effectively communicate and cooperate with each other to how adaptive and absorptive our capacities are, contribute to the efficiency of the organization.

As a discourse analyst my interest is focused on the use of language through which organizational processes can be studied. Because language is so pervasive in everyday human transactions, almost everything that we do is reflected in our use of language. Thus, a systematic study of language in use enables a deeper understanding of the possibilities and problems within the organizations, sometimes long before these have reached a conscious level.

During my research of the Swedish Management style as applied in Singapore, I had the pleasure of meeting with numerous Scandinavian top level managers successfully having established themselves in Asia. They all had amazing stories to tell.

In long interviews, these top level managers shared their experiences and insights with me, which were then transcribed and studied in detail, of which some of the findings and my method were subsequently presented in my doctoral thesis entitled “Swedish Management in Singapore: a discourse analysis study” The thesis is available for downloading here, in pdf format.

In short, it became obvious how at top management level, a single individual could make or break the entire organization. From a practical standpoint it pointed at the importance of the selection and training of those who were going abroad and from a theoretical standpoint - maybe even more important - on the workings of tacit knowledge transfer between and within organizations.

Current work

Currently, I work with customized programs for corporate education with the School of Executive Education AB, a subsidiary private company owned by the University of Gothenburg, Sweden.

Background and previous experience

Prior to my current work I have spent time on both commercial work as well as research and academia.

Up to 2000 I pursued all academic interests in Singapore where I graduated with two separate masters degrees - a Master of Science in Information Studies and a Master of Arts in the English Language - from the Nanyang Technological University (NTU) in Singapore and the National University of Singapore (NUS).

From 2003 and onwards I studied Swedish as a language, and thereafter pursued a doctoral degree in the field of general linguistics at the University of Gothenburg. In 2009, I graduated with a PhD specializing in the study of discourse analysis and international management, specifically that of Swedish management in Singapore.

Representing Singapore

In 1999 while pursuing my masters degrees, I had the honour of being selected to represent the Republic of Singapore at the International Miss Universe Pageant in Trinidad and Tobago.

Besides being a good platform for creating contacts within international trade and politics in a multi cultural environment, I found this international pageant and the following years of representative work in general, a very useful training in public presentations.

Dr. Cheryl M. Cordeiro




Cheryl Marie Cordeiro

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1. Academic Degrees
PhD 2009 Department of Linguistics, University of Gothenburg, Sweden
Title of thesis: Swedish management in Singapore: a discourse analysis study
Masters Degree 2001 Master of Science (Information Studies)
NTU, Nanyang Technological University of Singapore
Masters Degree 2000 Master of Arts (English Language)
NUS, National University of Singapore
Bachelors Degree with Honours 1998 Bachelor of Arts, Honours (2nd Upper Division
NUS, National University of Singapore




2. Faculty Programs
2011 IFP - Faculty Program IESE Business School, University of Navarra, Barcelona, Spain.




3. Academic Honours and Awards
2003 - 2006 Research Funding Scholarship Anna Ahrenbergs Foundation, Sweden.
2000 Academic Excellence Award The Eurasian Association of Singapore
1998 - 2000 Master of Arts Research Scholarship National University of Singapore
1997 Certificate of Merit for Academic Achievement The Eurasian Association of Singapore
1996 Certificate of Merit for Academic Achievement The Eurasian Association of Singapore
1995 Certificate of Merit for Academic Achievement The Eurasian Association of Singapore
1994 Certificate of Merit for Academic Achievement The Eurasian Association of Singapore
1992 Best in Literature Award Katong Convent Secondary School




4. Publications and Papers
2011 Cordeiro-Nilsson, C. M. and Suliman Hawamdeh. Leveraging socio-culturally situated tacit knowledge. Journal of Knowledge Management, vol. 15, issue 1. Emerald Group Publishing Limited, pp 88-103.
2010 Cordeiro-Nilsson, C.M. Using tacit knowledge in organizational change: a case study of the Swedish model of management in Singapore, Management of Innovation and Technology (ICMIT) 2010 IEEE International Conference, pp 916-921. 2-5 June 2010 Singapore.
2010 Cordeiro-Nilsson, C. M., 2010. "A discourse analysis study of assimilation and integration of management styles: the case of Swedish managers in Singapore". The New English Teacher, vol. 4.1, January 2010. Assumption University Press, Assumption University of Thailand, pp 13-53.
2010 Cordeiro-Nilsson, C. M., (working paper) "Leveraging on the tacit knowledge of expatriate managers and how they implement organizational change: a case study of the Swedish model of management in Singapore."
2010 Cordeiro-Nilsson, Cheryl M. and Hawamdeh, Suliman (working paper). "Leveraging socio-culturally situated tacit knowledge".
2010 Cordeiro-Nilsson, C. M., 2010. "A discourse analysis study of assimilation and integration of management styles: the case of Swedish managers in Singapore". The New English Teacher, vol. 4.1, January 2010. Assumption University Press, Assumption University of Thailand, pp 13-53.
2009 Cordeiro-Nilsson, Cheryl M., Swedish management in Singapore: a discourse analysis study of the concept of trust between Swedish and Chinese managers in Singapore. The New English Teacher, vol 3.1/ 3.2 January / August 2009, pp82-104. Assumption University Press, Assumption University of Thailand.
2009 Cordeiro-Nilsson, Cheryl M., Swedish management in Singapore: a discourse analysis study. PhD Thesis. Department of Philosophy, Linguistics, and Theory of Science. University of Gothenburg, 2009. To be defended on the 9th of May 2009 at 10:00 AM for the degree of Doctor of Philosophy in Linguistics. Location: Room T 302, Arkeologen, Olof Wijksgatan (Pdf file 4.2 Mb)
2006 Cordeiro, Cheryl M., Förtroende över kulturella gränser. Värdet av förtroende. Inga-Lill Johansson, Sten Jönsson, Rolf Solli (eds.) Chapter 14, pp 335-358. Studentliteratur, University of Gothenburg, 2006. (Pdf file, Sw.), (Pdf file, Eng.)
2005 Cordeiro, Cheryl Marie and Al-Hawamdeh, Suliman, 2005. Social cognition theory and discourse analysis as frameworks in accessing implicit knowledge: the case of Swedish organizations in Singapore. In: Proceeds for the International Conference on Knowledge Management (ICKM2005), 27-28 October, 2005, Westin Charlotte, North Carolina. ASIST.
2005 Cordeiro, Cheryl Marie and Al-Hawamdeh, Suliman, 2005. National Information Infrastructure. In: Introducing Information Management: An Information Research Reader, Elena Maceviciüté and T.D. Wilson (Eds.) London: Facet. August 2005 256pp ISBN 1-85604-561-7
2004 Prins Bertil Seminar 2004, 10 November 2004, Handelshögskolan, Göteborg, Sweden. Traits of Success: Common business leadership traits among Swedes working in Singapore. (Pdf file 84 Kb).
2004 SAM/IFSAM VIIth World Congress Management in a world of diversity and change 5-7 July, 2004, Göteborg, Sweden. Some common stereotypes and misconceptions Scandinavian managers experience in Asia. (Pdf file 190 Kb).
2004 Today, Thursday April 22, 2004. Marketing with charm and wit: the Miss Universe Pageant is a splendid opportunity to sell Singapore. (Pdf file 1 Mb).
2003 10th NIC Intercultural Communication Conference 20-22 November 2003, Göteborg, Sweden.
Language, Culture and Ideology: a content analysis of texts and images in FHM UK and FHM Singapore. (Pdf file 200 Kb).
2003 Breaking Through the Cultural Great Wall. Sweden Today
22nd Year, No. 4, 2003, pp 4-5. (Pdf file 90 Kb).
2003 Reason in Her Madness: A Perspective of Feminine Rationality. Department of Linguistics. University of Gothenburg. (Pdf file 150 Kb).
2002 Presentation at the NordTalk summer school 2002: Using Spoken Language Corpora. Linguistic Feedback in Singapore English. Department of Linguistics, University of Gothenburg. (Pdf file 1 Mb).
2002 Pragmatics and Point of View: Gender and Stereotype of the 'Career Woman' in the Singapore News. Department of Linguistics. University of Gothenburg.
2001 National Information Infrastructure and the Realization of Singapore IT2000 Initiative. School of Communication and Information, Division of Information Studies, Nanyang Technological University of Singapore (NTU). In: Information Research Journal Vol. 6. No. 2. January 2001. (Master of Science thesis).
2001 Having the globe in my hand, An informal account of the Miss Universe Pageant 1999 in Trinidad and Tobago. In: Singapore Libraries Bulletin, Vol.10 No.1 March 2000 (mirrored)
2000 The Role of Government in the Development of the Information Society in Singapore. School of Communication and Information, Division of Information Studies, Nanyang Technological University of Singapore (NTU).
2000 Creating Masculinity: A Linguistic and Visual Semiotic Perspective on the Construction of Masculinity. Department of English Language & Literature. National University of Singapore (NUS). (Master of Arts thesis).
1998 The Discourse of Erotic Writings. Department of English Language & Literature. National University of Singapore (NUS). Paper presented at an international conference for "Feminism and Women's Literature", Bangkok, Thailand 1999.(Bachelor of Arts, with Honours thesis).
1997 An Analysis of a Quarrel Involving a Clash of Negative Face (Using Brown & Levinson's 'Concept of Face'). Department of English Language & Literature. National University of Singapore (NUS).
1996 The Yogacaran Theory of Mind. Department of Philosophy. National University of Singapore (NUS).
1995 The Republic Book 5 on Knowledge and Beliefs. Reading on Julia Anna's Belief, Knowledge and Understanding. Department of Philosophy. National University of Singapore (NUS).




5. Research interests
  • Critical discourse analysis, systemics functional linguistics
  • Conceptualization and deconstruction of luxury branding
  • Corporate culture and knowledge transfer during international mergers and acquisitions




6. Academic Work Experience
Period Position Organization
  Researcher Center for International Business Studies, School of Business, Economics and Law, University of Gothenburg, Sweden.
November 2008 Interviews and report preparation. National Institute of Education (NIE, Singapore). CITI-NIE Financial Literacy Hub, NIE's Financial Literacy program, Humanities & Social Studies Education.
November 2008 Interviews and report preparation. National Institute of Education (NIE, Singapore). CITI-NIE Financial Literacy Hub, NIE's Financial Literacy program, Humanities & Social Studies Education.
Spring 2004 Lecturer, International Management and Communication
Lecture Powerpoint presentation (1.1Mb)
Göteborgs Universitet
Dept. of Linguistics
February - March 2002 Educational Series Co-host, Explorer Series, Marine Biological Education Star waves TV, Singapore
November 2001 - February 2002 Lecturer

Programme: Bachelor of Multimedia Studies
Program level: Undergraduate Programme
Course Title: COMM11005 - Introduction to Communication and Culture

Programme: Master of Electronic Commerce
Program level: Postgraduate Programme
Course Title: COMM20036 - Information, Culture and Communication

Central Queensland University, Australia
under
Hartford Management Centre, Singapore
January - April 2001 Relief Teacher, Sengkang Secondary School.
Subjects taught: English language and English literature
Ministry of Education
Singapore
July 2000 - Committee Member (Mentor) - EA Mentorship Programme Eurasian Association of Singapore, Singapore




7. Corporate Work
Period Position Organization
August 2010 – Present Key Account Manager School of Executive Education AB, GU Holding, University of Gothenburg, Sweden.
May 2010 – October 2010 Executive Organizing Committee European Association for Research on Services (RESER) 20th Anniversary Conference. School of Business, Economics and Law, University of Gothenburg, Sweden.
September - October 2001 Communications Senior Executive National Kidney Foundation of Singapore, Singapore. Children's Medical Fund Project Launch
November 2000 - January 2001 Vice President, Business Development Looque International Pte Ltd, 8 Temasek Boulevard, #32-03 Suntec Tower 3, Singapore 038988
Aug 2000 - November 2000 Senior Executive,
Business Communications
SIMTech, Singapore Institute of Manufacturing Technology
  • PE21 Exhibition project group
  • Globaltronics 2000
  • Corporate profile marketing
  • Public Relations Team




8. Public and Publicity Work
Period Organization
April - August 2001 Brand New Towkay Dream Forest Productions for Channel 5, MediaCorp TV, Singapore
February - April 2001 One Leg Kicking Zhao Wei Films Pte Ltd, 22 Scotts Road, Singapore 228221
April 1999 - April 2000 Miss Singapore Universe 1999
Delegate of the Republic of Singapore to the 1999 Miss Universe Pageant in Trinidad and Tobago
Miss Universe Organization L.P., LLLP, Donald J. Trump and National Broadcasting Company, Inc. (NBC) partnership.
November 1999 Delegate to Japan, Singapore-Japan Tourism Promotion Singapore Tourism Board




9. Languages

English (First Language, Academic language degree: Master of Arts, English Language, Singapore.)
Chinese (Mandarin, Second language, Singapore)
Swedish (PhD Dept. of Linguistics, University of Gothenburg, Sweden)