The 27th annual RESER (European Association for REsearch on SERvices) Conference 2017, Bilbao, Spain

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The 27th annual RESER (European Association for REsearch on SERvices) conference was held from 7 to 9 September in Bilbao, Spain.
Text & Photo © J. Bröchner, JE Nilsson, CM Cordeiro 2017

The theme for this year’s 27th RESER conference on service research is the crucial role of services in business and cities competitiveness. The conference was held between 7 to 9 September 2017 at the Euskalduna Conference Centre, hosted in collaboration with Mondragon Univeristy of the Mondragon Corporation in Bilbao, Basque Country, Spain. The core theme was structured around 7 topics: city service, servitization, service ecosystems, service innovation and international perspectives, value creation and methodological challenges in service studies. A core value of RESER conferences, that could also be observed in this context, is to encourage interdisciplinary perspectives and interaction of scholars across disciplines in order to address complexity. It is always this element of the plurality of perspectives that I enjoy most when meeting with the RESER community of practitioners and scholars. There were 104 listed participants for presentation over three parallel sessions. Four social events were scheduled, one per day beginning 6 September with the doctoral colloquium meet and concluding with an interesting tour of the Guggenheim Museum Bilbao. The conference days pendulumed between rain and sunshine. On the evening of the gala dinner however, conference participants were treated to a spectacular 360 degrees view of the city of Bilbao from Torre Iberdrola, located on the 24th floor of the Iberdrola Tower. RESER 2018 is set to be held from 20-22 September 2018 in Gothenburg, Sweden.

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4-5 Jul. GEM&L International Workshop on Management & Language, Copenhagen, Denmark

Cheryl Marie Cordeiro with Philippe Lecompte at the GEM&L International Workshop on Management & Language, 4-5 Jul., Copenhagen, Denmark. The theme this year was “Revisiting multilingualism at work: New perspectives in language-sensitive research in international business”.
Text & Photo © JE Nilsson, CM Cordeiro 2017

The 11th international workshop of the Groupe d’Études Management & Langage (GEM&L) was held on 4 to 5 July 2017 at the Copenhagen Business School (CBS) in Copenhagen, Denmark. 34 papers were presented at the workshop that ran in three parallel sessions. About 50 participants attended the conference with international representation from Australia, Canada, Colombia, India, Europe, Singapore, South Korea and the USA. The theme addressed this year was Revisiting multilingualism at work: New perspectives in language-sensitive research in international business. Pursuing a continued and parallel interest on research methodology from EURAM 2017 that took place just over a week ago in Glasgow, Scotland, to GEM&L 2017, I followed papers presented that addressed new directions in research in international business (IB) studies at this international workshop.

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21-24 Jun. EURAM 2017 Conference, Glasgow, Scotland

21-24 Jun. EURAM 2017 Conference, Glasgow, Scotland, UK.
“Managing Knowledge: Making Knowledge Work” was the overarching conference theme for 2017.

Text & Photo © JE Nilsson, CM Cordeiro 2017

The conferences organized by the European Academy of Management (EURAM) are generally well anticipated and draw a large number of international submissions for presentations. This year’s 21.24 Jun. EURAM 2017 conference held at the University of Strathclyde, in Glasgow, Scotland, UK, was no exception. The key to navigating EURAM conferences in general is strategy in following focused individual research specific interests or complementary topics that might help broaden the perspective to one’s own research interests. EURAM 2017 had 13 strategic interest groups (SIG) of which this year, I chose to focus attention on SIG 12, on Research Methods and Research Practice (RM&RP).

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15-17 Jun. China Goes Global (CGG) 2017 conference, Kristiansand, Norway

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The 11th China Goes Global 2017 conference, Kristiansand, Norway
Text & Photo © JE Nilsson, CM Cordeiro 2017

The 11th annual China Goes Global conference (CGG 2017) took place between 15-17 June at the University of Agder, in Kristiansand, Norway. I was last at this conference in 2014 [1, 2] in Shanghai, where this year’s gathering in Kristiansand, Norway, provides yet another splendid opportunity and platform for networking and the exchange of ideas on internationalisation processes related to China and the Chinese context.

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Collaborative Robot Test Center (CRTC) official opening in progressive city Västerås, Sweden

Anders Teljebäck, Chairman of the Municipal Council, Västerås, Sweden, was guest of honour at the CRTC opening ceremony.
Text & Photo © JE Nilsson, CM Cordeiro 2017

The opening ceremony of the Collaborative Robot Test Center (CRTC) at Robotdalen, Expectrum, in Västerås, Sweden, took place on 4 May 2017. CRTC is located within the creative learning hub of Expectrum, Västerås city’s meeting place for technology entrepreneurs, thought leaders and innovators. In terms of providing pioneering robotics solutions, CRTC, a joint project between ABB, Robotdalen and Mälardalen högskolan, will offer pre-studies to SME automation processes in use of collaborative robot, YuMi (Bergman, 2017; Löfvenberg, 2017).

Urban landscapes increasingly leverage advancing technologies to co-create socio-economic infrastructures and processes (Wakeford, 2004). In that aspect, CRTC’s lab location and its evolution as a robotics solution unit now officially open, could be seen as marking in contribution towards a larger global movement in the democratising of technology.

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Singapore Management University BSM Scandinavia 2017 visit to the Swedish west coast

The Singapore Management University (SMU) Business Study Mission (BSM) Scandinavia 2017 group visits the Swedish west coast.
The group is led by Tom Estad, Associate Dean Undergraduate Student Matters, and Academic Director, SMU.

Text & Photo © JE Nilsson, CM Cordeiro, J Hagman, Sweden 2017

One my own personal highlights of spring is to meet with students of the Singapore Management University (SMU) Business Study Mission (BSM) Scandinavia. Led by Tom Estad, Associate Dean for Student Matters and Academic Director at SMU, the programme is dynamic in its approach towards teaching and student learning. A core philosophy of SMU is to increase efforts towards interdisciplinary programmes, outside of classroom experiences for students and helping individuals cultivate lifelong learning skills. In hosting the Straits Times (ST) Education Forum 2017 and discussing the future scenario of work, SMU, as an institution of higher education, is explicit in its efforts of striving to be an ecosphere where individuals can “learn how to learn” [1]. Continue reading “Singapore Management University BSM Scandinavia 2017 visit to the Swedish west coast”

New publication, April 2017

Title
Using systemic functional linguistic metafunction as a tool in identifying Agency in organizational change in cross-cultural management contexts

Abstract

This contribution addresses the echoing sentiment that the function of language is not enough focused on in management as an academic discipline even as it is acknowledged that language lies at the heart of international business (IB) activities that take place in cross-cultural management (CCM) contexts. Organizations operate in contexts of uncertainty and change, finding themselves increasingly having to navigate in cross-cultural environments in the context of globalization and international management. Yet, few studies outside the field of applied linguistics (especially discourse analysis) have used language as an instrumental tool in uncovering the subtle workings of influence in organizational change. Scholastic literature in CCM suggests that language in IB is generally studied in two broad dimensions of inquiry – language as (i) object/phenomenon (nature of language) and as (ii) process/function (nature of meaning from language). Because organizational change can be difficult to define when looking at it as a broad process over time, this article addresses the latter nature of language in CCM and IB studies in illustrating how language metafunctions can be used as a methodological tool in analysing qualitative data in order to uncover Agency or actors of influence in processes of organization change in a cross-cultural working context.

Keywords
cross-cultural management, international business, systemic functional linguistics, language as research method

Reference
Cordeiro, C. M. (2017). Using systemic functional linguistic metafunction as a tool in identifying Agency in organizational change in cross-cultural management contexts. International Journal of Cross Cultural Management, 17(1): 125 – 135. doi: 10.1177/1470595817694914

Rediscovering the civic district of Singapore, a walk through Singapore Management University (SMU) campus, Singapore 2016

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As testament to the centrality of location of the Singapore Management University (SMU) campus, a reflected view of the CHIJMES steeple as seen on its building facade along Victoria Street, Singapore 2016.
Text & Photo © JE Nilsson, CM Cordeiro, Sweden 2016

The plan was to have an informal lunch meet with students from the Business Study Mission (BSM) Scandinavia, a course offered by the Singapore Management University (SMU), where students travel to Scandinavia with the learning goal of gaining a deeper understanding Scandinavian businesses, corporate cultures and their approaches to sustainable business practices. And while it has become a small tradition to meet in Sweden [1, 2], the lunch meet at SMU was a nice counter perspective for me, for one who has lived and worked in Sweden for almost fifteen years now. But before the lunch meet, a quick tour of the SMU campus with Tom Estad, Associate Dean Undergraduate Programmes of the Lee Kong Chian School of Business at SMU. Having not truly explored the historical civic district of Singapore since its refurbishment, the walkabout of the campus was something I looked forward to.

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Responsible Business Forum (RBF) on Sustainable Development 2016, Singapore: The global complexity challenge and the role of economic institutions

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Responsible Business Forum (RBF) 2016 at Marina Bay Sands Convention Centre, Singapore.

Text & Photo © JE Nilsson, CM Cordeiro, Sweden 2016

The 5th Responsible Business Forum (RBF) on Sustainable Development took place at the Marina Bay Sands Convention Centre in Singapore from 22– 24 November 2016. An event initiative by Global Initiatives, co-organised by the United Nations Development Programme (UNDP), the forum pulled together more than 700 participants, over 100 speakers, with the ambition to address 17 UN Sustainable Development Goals (SDGs). Continue reading “Responsible Business Forum (RBF) on Sustainable Development 2016, Singapore: The global complexity challenge and the role of economic institutions”

Connecting ideas in theoretical physics and the language of education

Cheryl Marie Cordeiro, Mid-Sweden 2016

Autumn in mid-Sweden 2016.
Text & Photo © CM Cordeiro, Sweden 2016

The reflections in this post stem as part of a theme I’m currently reading on the democratisation of education, based on literature reads Biesta [1], Leathwood [2], Martinsson [3] and Kalonaityté [4], followed by Lekebjer et al. [5]. Amongst the reads, I and was immediately drawn back to Biesta’s life’s work in academia that revolved around education philosophy, only after he began a decade’s work into teaching physics [6]. Continue reading “Connecting ideas in theoretical physics and the language of education”